This indicates that Microsoft has pulled the updates from Windows Update while they look into the issues. Using virtual machines that received these updates yesterday, BleepingComputer has rolled back to the March preview updates and is no longer offered the KB5000802 cumulative update like we were yesterday. Some of the printer brands known to be affected, include Kyocera, Ricoh, and Dymo. BSOD's in the same style as the problem with printing back in June 2020,' confirmed another user, while stating that none of the normal fixes appear to be working.
'KB5000802 broke all Kyocera printing at one of my clients. (i.e., type 4 KX driver and other generic type 3/4 drivers don't exhibit the issue),' one Reddit user posted. 'Hey Jen, several folks over in r/sysadmin, myself included, are seeing a BSOD post-update (on at least Win10 20H2 so far) when sending print jobs to any Windows Server printer share using a type 3 Kyocera KX driver. Example APC_INDEX_MISMATCH for win32kfull.sys crashĪccording to posts by system administrators on Reddit, the Windows 10 crashes began immediately after installing yesterday's KB5000802 and KB5000808 updates and attempting to print.
